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Employee Onboarding

Welcome to the Manager Onboarding Hub

Congratulations, you hired someone. Now comes the part where they actually need a laptop, a login, and a reason to believe this place is organized.

This page walks you through every step required to get your new hire set up with the systems, access, and equipment they need on day one. And we do mean every step. Skipping one doesn't save time, it just moves the delay to a less convenient day, usually the one where your new employee is sitting at a desk with nothing to log into.

Everything here is built for managers. Follow the steps in order, submit what's asked, and IT, HR, and Facilities will do their thing on schedule. Miss a step, and the process politely stops and waits for you, no matter how enthusiastic everyone is.

Your new hire is already excited. Let's make sure their first day lives up to it.

Welcome Aboard!

This section is to ensure your employee is set up with the right hardware and basic access to utilize our networks and equipment. 

  • Local IT hardware, set-up and provisioning: Onboarding - Service Portal

  • Hubspot and UI Marketing: Access to Technology, Digital Radio & TV Tools - Service Portal

    • Mark Hubspot

    • Mark Other and type in UI Marketing

    • For User account to mirror

      • It's important to choose the account to mirror accurately. Note that you must select someone whose exact permissions should be mirrored. I want to note that IT thinks this is the part that is causing the permissions issues, but I think the permission profile's should be all checked.

      • Best practice for mirroring a account for someone that is not there anymore. For example DMD, do they mirror the old DMD or another manager?

    • For Type of Access, make sure to choose PRODUCTION

  • Wide Orbit Access: Rev Tech Support - Service Portal

  • GAM: E-mail Regina.Rockey@cmg.com

  • Distribution Lists: Requires a separate ticket for each distro list

    • Add to Sales and Leadership Distribution List (DigiKnow)

    • Add to any internal distro list you may have (DMD, Local Distro Lists)

  • VisitIQ: E-mail Felicia.Wong@visitiq.io

     

Now That They Have Access

Fill out ticket in Launchpad: CMG Digital Launchpad

POC: Sales Acceleration Team, Colin and Quest

This is where we will get them added to zoominfo if available and send them the onboarding syllabus to train on Hubspot and ZI.

sp-seller-onboarding

AIM Platform Access:

  • Internal POC: Colin.Hayes@cmg.com, Samara.vielhak@cmg.com
  • Manager Provides Access to the Demo Org by following the instructions below:

spb-aim-demo-1spb-aim-demo-2

spb-aim-demo-3

 

TV and Radio Specific Memberships

FAQ

My employee does not have access yet?

To ensure your team has the right access, make sure to submit these tickets with enough lead time for our team to set them up (at least a week).