CRO

Helping our clients turn clicks into actual customers. 

Maximize the traffic your client already has by converting more visitors into leads, sales, and revenue. 

What is CRO?

Conversion Rate Optimization (CRO) is the process of improving the UX/UI of your website, landing pages, and digital experiences to increase the percentage of visitors who take action (conversion rate).

Specifically, CRO focuses on strategic web design improvements. These improvements are informed through analysis of site analytics, user behavior tracking, industry best practices and A/B testing (if necessary).

Instead of spending more money driving traffic, CRO focuses on making your existing traffic work harder. CRO removes friction in the buyer journey and increases conversions—without increasing ad spend.

CRO can optimize:

  • Landing pages
  • Forms
  • Calls-to-action (CTAs)
  • Page layouts
  • Messaging and offers
  • Checkout flows
  • Mobile experience
  • Overall user experience 

Why you should sell CRO?

Most businesses invest heavily in getting traffic (SEO, Paid Search, Social, OTT, Display)… but very few optimize what happens after the click.

CRO allows you to:

  • Increase ROI without asking for more budget
  • Improve performance across all marketing channels, before changing the strategy completely
  • Turn underperforming traffic into revenue
  • Identify leaks in the funnel 
If we improve conversion rate by even 1–2%, that can dramatically impact revenue.
 
CRO makes every other tactic perform better. 

What pain points does CRO solve?

  • “Our website gets traffic but not enough leads.”
  • "We are not sure what resonates the most with our client base."
  • "We want to re-brand but need insight"
  • “We’re spending on ads but not seeing results.”
  • “Our bounce rate is high.”
  • “People start filling out forms but don’t finish.”
  • “Our competitors convert better than we do.”
  • “We redesigned our site, but conversions dropped.”
  • “Mobile traffic is high, but sales aren’t.” 

Benefits to your client:

  • Turn more website visitors into leads or customers.
  • Reduce cost per lead and cost per sale without increasing ad spend.
  • Make every paid and organic channel perform better.
  • Identify where users drop off and fix it.
  • Use testing and analytics instead of guesswork.
  • Create clearer messaging, stronger CTAs, and simpler journeys.
  • Grow without proportionally increasing marketing costs.

What CRO Considers

  • Desktop vs. Mobile
  • Traffic Sources
  • Heatmaps and click tracking
  • Scroll patterns
  • Form abandonment
  • Session duration and bounce rate
  • Conversion paths
  • Landing page performance and messaging
  • A/B split testing

Limitations

  • A/B testing component isn't always an option. CRO requires sufficient traffic volume to test effectively.
  • Results are iterative — optimization is ongoing, not a one-time fix.
  • It works best when integrated with a consistent traffic strategy and full-funnel approach

Prospecting for potential CRO clients

Businesses investing in traffic but not optimizing conversion:
  • Businesses with an outdated and/or poor performing website
  • Businesses about to run a new media campaign
  • Businesses running Google Ads
  • E-commerce brands
  • Service-based businesses
  • Multi-location businesses
  • Franchises
  • Lead-gen heavy verticals (legal, healthcare, home services)
  • Businesses with high mobile and/or desktop traffic
  • Clients complaining about CPL, or low conversion rates
Trigger events:
  • Website redesign
  • Increase in ad budget
  • High bounce rates
  • Lead quality complaints
  • CRM disconnect

Positioning and Messaging

Quick Lines:
    • CRO improves performance across all marketing channels.
    • CRO accelerates your ROI.
    • CRO can help you better understand what really resonates with your potential clients.
    • It’s not about more traffic — it’s about more conversions.
    • CRO turns website visitors into revenue.
    • If you’re paying for clicks, you should be optimizing conversions.
Explaining CRO to a non-sophisticated buyer: 

CRO figures out where potential customers are getting stuck in the buying process, and fixes it.

Instead of spending more money to get more visitors, we help you convert more of the visitors you already have.

Handling Objections: 

“We just redesigned our website.”

  • Design doesn’t equal conversion. CRO ensures your new design actually drives action and revenue.

“We need more traffic, not optimization.”

  • If your site converts at 2% instead of 3%, you’re losing 33% of potential leads. Improving conversion rate often delivers faster ROI than increasing traffic.

     

“We can’t afford testing right now.”

  • CRO often lowers acquisition costs and improves performance across all channels — it typically pays for itself.

“We already use analytics.”

  • Analytics tell you what is happening. CRO tells you why — and fixes it.
Sequences: 
Coming Soon!
 
Social Proof and Resources: 
Case Studies: 
 
Blogs/Resources: